Frequently asked questions

Practical things

Do we need to bring adapters?

We have multiple 110 and 220 V outlets in all rooms, so you don’t need to bring an adapter.

Is a hairdryer provided?

Yes, a hairdryer is available on request.

Is an iron provided?

Yes, an iron is available on request.

Is free WiFi provided?

Yes, we have free WiFi in all inside and outside areas.

Are beach towels provided?

Yes

What is the currency on Bonaire?

The currency on Bonaire is the US dollar. There are ATM machines and debit and credit cards are widely accepted.

Do we need to bring insect repellent?

Depending the season, we do have mosquitos on Bonaire (less in the windy months (Dec-July), more in the hotter and more humid months (Aug-Nov/Dec). Since we are at a windy spot (especially the penthouses), mosquitos bother us less than in some other places. But still, some repellent might come in handy.

Is the tap water on Bonaire drinkable?

Yes, tap water is safe to drink and of good quality.

What flights connect to Bonaire directly?

Bonaire has incoming flights directly from Amsterdam (NL), Houston (US), Atlanta (US), Newark (US), Miami (US), Toronto (CAN), Aruba and Curaçao.

Can I store my luggage on my departure day?

A lot of the flights depart in the evening, while check-out is in the morning. Flexible check-in and check-out times are possible free of charge (based on availability). In case of an early check-in or late checkout without availability of your apartment, you may use our facilities like the storage and changing room, the shower/toilet, swimming pool and pool deck with sunbeds, free of charge.

Is smoking allowed?

The apartments are non-smoking (smoking is allowed in outside areas).

Location

Are there beach clubs nearby?

Windsock THE BEACH and the Bonairian are two beach clubs within a 5 minutes’ walk from Isla. They offer a bar, a restaurant, lounge areas and sun beds with amazing ocean views!

How far is the nearest beach from Isla?

There are a few lovely beaches within a short walk.

– Bachelor’s Beach (250 meters); a small, but very nice sandy beach. This beach is too small to sunbath, but beautiful for swimming. Also, watching the sunset from the picnic area above is a must!

– Donkey Beach (750 meters); a nice, elongated strip of beach with trees. The beach is partly sandy, partly coral/stony. You can relax, swim and snorkel here.

– Te Amo Beach (1.250 meters); a beautiful sandy beach with a coral reef right in front of it. Excellent food trucks are based on all three beaches: King Kong at Bachelor’s Beach, Cactus Blue at Donkey Beach, Kite City & Stoked at Te Amo Beach.

Is the location quiet?

Isla is located at a quiet road without much traffic (only dedicated traffic to some houses).

Transportation

Do we need transportation on Bonaire?

Bonaire doesn’t have public transportation. The island is best explored if you have a rental car or scooter. We are happy to arrange it for you!

What are the average costs to rent a car?

HThe average rate for rental cars on Bonaire varies between $40 (small car) and $55 dollar (SUV or pick-up truck) per day. Most of the time in this rate a basic insurance (Third party liability) is included. An upgrade to all-risk/full insurance usually costs $10/$11 per day extra.
What are the average costs to rent a scooter?
The rental rate for scooters (two-seater, incl 2 helmets) is $32/day, $86/3 days, $199/week. In this rate a basic insurance (Third party liability) is included. An upgrade to all-risk/full insurance incl. coverage of theft costs $18,50 per day extra.

Can you arrange a stay & drive package?

Yes, we will be happy to make you an offer tailored to your wishes.

Are airport transfers included?

Yes

Do you have a free parking?

Yes

Diving

Can you arrange a dive package for us?

Yes, we can. We work with our partner Wannadive in providing you with excellent gear, fun, professional courses and the coolest dive trips on the island.

Can you arrange a stay, dive & drive package?

Yes, we will be happy to make you an offer tailored to your wishes.

Can you recommend a dive center?

We recommend our partner Wannadive, one of the most experienced dive centers on Bonaire, with a new dive center at a 1 minutes’ drive/5 minutes’ walk from Isla. They will provide you with excellent gear, fun, professional courses and the coolest dive trips on the island.

Do you have facilities for divers?

Isla offers rinsing bins to rinse dive and snorkel gear. Each apartment has an outside locker to store (dive or kite) gear. And, the outside shower is perfect to rinse off sand and salt from your skin!

Kite-/windsurfing

What’s the best season to wind or kitesurf on Bonaire?

From December up until July are usually the windiest months on Bonaire. When you plan your kite or windsurf vacation during these months, you have a good change to experience amazing sessions on our blue waters! During the other months, you can of course take a bigger sail or kite, so you still can go out on the water during less windy days. Foiling is also possible on Bonaire; you can take lessons or rent a board.

How far is Isla from the windsurfers bay and kiteboarding beach?

Both spots (windsurf bay Sorobon/Jibe City and kite spot Atlantis) are a 10 minutes’ drive.

Do you have facilities to store our gear?

Yes, each apartment has an outside locker to store gear.

Yoga & fitness

What fitness accessories do you have available?

We have mats, weights, a pull-up bar, a balance board, kettlebells and fitness bands to use by our guests for free.

What yoga accessories do you have available?

We have yoga mats, blocks and bands to use by our guests for free.

Food and restaurants

How far is the nearest supermarket?

The nearest supermarket is a Chinese supermarket, at about 1 km. Most Dutch supermarkets are in Kralendijk, at about 2,5 km.

What are the options for breakfast, lunch and dinner?

Windsock THE BEACH and the Bonairian are two beach clubs within a 5 minutes’ walk from Isla. They offer a bar, a restaurant, lounge areas and sun beds with amazing ocean views! There are a few lovely beaches within a short walk and excellent food trucks are based on all three beaches: King Kong at Bachelor’s Beach, Cactus Blue at Donkey Beach, Kite City & Stoked at Te Amo Beach. Boudoir, a breakfast, lunch and dinner spot, is also located close to Isla at the EEG Boulevard. And of course, there are multiple other great restaurants, lunchrooms and (coffee) bars in Kralendijk, a 5-minute drive.

Can you provide groceries on arrival day?

Yes, we can shop your first day groceries for you (service fee $25).

Is it possible to buy gluten free food on Bonaire?

Yes, in the Dutch supermarkets you can buy gluten free products. The shop ‘Nature Discount’ also offers a variety in foods & supplements.

Are there vegan restaurants on Bonaire?

Yes, there are some vegan options on Bonaire:

– Go Green Center Bonaire, Ayurvedic vegetarian and vegan healthy dishes,

– Mindful Island Eats, healthy vegan food to take out,

– Peanuts, healthy food café. Also, the amount of vegan/vegetarian options at other restaurants is growing.

Formalities

What is the minimum length of my stay?

The minimum stay at Isla is 4 nights.

What is the maximum capacity of the apartments?

Maximum occupancy for the penthouse apartments is 4 persons and for the garden apartments 5 persons.

Are pets allowed?

No, pets are not allowed.

What is your cancellation policy?

In the event of cancellation more than 4 weeks before arrival, we will refund the down payment. Full payment is due in the event of a cancellation within 4 weeks of the planned arrival date, a no-show, or an early departure. We advise to take travel/cancellation insurance.

What are the check-in and checkout times?

Check-in: 3 PM, check-out: 11 AM, flexible check-in and check-out times are possible free of charge (based on availability). In case of an early check-in or late checkout without availability of your apartment, you may use our facilities like the storage and changing room, the shower/toilet, swimming pool and pool deck with sunbeds, free of charge.

Will I get a notification when my (down)payment is received?

Yes, you will receive an email confirming the payment(s).

What are your terms and conditions?

Our terms and conditions can be found here.